We take the privacy of the information you provide and that we collect seriously and we implement security safeguards designed to protect your data as discussed below. We do not share your personally identifiable data with any third-party advertisers or ad networks for third-party advertising purposes.
The information we collect depends on the services and functionality you request. You may decline to submit personal information to us; however, that may prohibit us from having the ability to provide you with certain services or functionality. The personal information we collect and the purpose for which we use that information are described below.
By downloading and using YoFaith, we do not assume that you are of any particular religious affiliation or are expressing to us any particular religious belief; we merely assume that you are interested in the content we provide. We do not require that users provide information about such beliefs or provide any other sensitive data such as race, ethnicity, philosophical beliefs, or physical or mental health to use YoFaith or create or maintain a YoFaith Member account. Some features available through YoFaith utilize personal information that may reflect your religious or philosophical beliefs. Before we collect or process this information for such features, we will obtain your explicit consent. In addition to these features, you have control over the content of certain things you create, share, and store through YoFaith, and if you provide us with sensitive information with any content you create, share, and store, we will assume we have your consent to process that information. We may need to share your sensitive personal information, with third-party service providers that enable us to provide certain app features. We will process the sensitive information we collect and inferences we make about the same in accordance with our Privacy Policy and for the purpose of allowing and facilitating your use of those specific app features, to personalize your user experience, to suggest other content and services, and internally to improve our services. If you choose to provide any sensitive information to us, we may use that information with other non-sensitive information you provide to create a more personalized YoFaith experience for you and to perform the services and actions you request, such as sharing or storing content you create. In any event, Innovura will only process sensitive data you provide to us for Innovura’s legitimate activities on your behalf and solely in accordance with the terms of this policy and any additional requests you make about the information. We will also maintain your information subject to appropriate safeguards discussed in this policy and otherwise provided by Innovura. You have the right to withdraw your consent to our collection and processing of your sensitive personal information by turning off and ceasing to use YoFaith features that use this information or by contacting us via email support@faithmobile.co.zw however, withdrawing your consent may hinder our ability to provide certain functionality.
On our sites, apps and/or emails we and our third-party service providers may obtain information about your activities to provide you with advertising about products and services tailored to your individual interests. We and our third-party service providers also may obtain information for this purpose from third-party websites and apps. This section of our Privacy Notice provides details and explains how to exercise your choices.
We engage third-party advertising networks to help us target our messaging to visitors through interest-based and contextual means. Through these ad networks, we can track your online activities over time and across third-party websites and apps by obtaining information through automated means, as described above. The networks use this information to show you advertisements on our Services or other third-party websites and apps that may be tailored to your individual interests. The information our ad networks may obtain on our behalf includes data about your visits to websites and use of apps that serve our advertisements, such as the pages or ads you view and the actions you take on those websites or apps. This data collection takes place both on our sites, apps and emails and on third-party websites and apps that participate in these ad networks. This process also helps us track the effectiveness of our marketing efforts.
We may share customer personal information with our subsidiaries and affiliates, any of whom may use your personal information consistent with this Privacy Notice or for the subsidiaries or affiliate’s own purposes, including marketing purposes. A current list of our affiliated companies is available at http://# (TBA)
Service providers in Zimbabwe and other jurisdictions who perform services on our behalf.
Our third-party clients or business partners, such as publishers, advertising agencies and social media networks, for marketing purposes, such as targeted advertising.
In addition, when the information collected from or about you does not identify you as a specific person, we may share it with third parties.
We may further disclose information about you;
We may share customer personal information with our subsidiaries and affiliates, any of whom may use your personal information consistent with this Privacy Notice or for the subsidiaries or affiliate’s own purposes, including marketing purposes. A current list of our affiliated companies is available at http://# (TBA)
Service providers in Zimbabwe and other jurisdictions who perform services on our behalf.
Our third-party clients or business partners, such as publishers, advertising agencies and social media networks, for marketing purposes, such as targeted advertising.
In addition, when the information collected from or about you does not identify you as a specific person, we may share it with third parties.
We may further disclose information about you;
We will process your personal data internally within Innovura and its affiliates to help combine the personal information covered across the different aspects of YoFaith and our other products and services to help provide services to you in a manner that is personalized and useful to you and others.
We may disclose personal information that we collect or you provide as described in this Privacy Policy to contractors, service providers, and other third parties we use to support YoFaith (such as cloud hosting, cookie providers, maintenance, mobile network operators, analysis, audit, external marketing, payment, fraud detection, and development), as well as to support our operations (such as communicating with you for potential employment purposes). We may combine information we have with information of these service providers to facilitate their support. For example, some of the platforms used to send emails and notifications provided through YoFaith are built and managed by third parties, so some of your information is sent securely to those services to provide such functionality. They will have access to your information only as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes. We may also provide aggregate, de-identified information concerning connections by YoFaith users with third parties and their events or locations.
We utilize certain third parties to provide certain YoFaith content, such as Bible Plans, devotionals, bible app. We do not share personal information of YoFaith users with these third parties. We do, however, provide these third parties with aggregate analytics concerning the use of their content using de-identified and anonymized data.
Our ability to provide different versions of the Bible in different languages is a result of and subject to agreements among us and certain Bible societies and publishers, which we’ll call “YoFaith Bible Providers.” The license agreements we have with some YoFaith Bible Providers only allow us to provide YoFaith users the ability to download certain Bible texts for offline use if we provide YoFaith Bible Providers with the User’s name, email address, and country for future communication. If this is the case with a text you are seeking to download for offline use, we will;
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process. We attempt to notify Users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand. We may also disclose your information if we have a good faith belief that disclosure is reasonably necessary to;
For personal data that we have about you, you may request the following:
Deletion: You may ask us to erase or delete all or some of your personal data. Please note that doing so may limit your ability to use certain functionality of YoFaith. Please note that an email address is required to have a Member account to ensure we can properly authenticate potential users of that account.
Certain laws may provide the right to make these and additional requests concerning your personal information. If you have provided us with personal information and wish to make such a request under a specific region’s law, include the phrase “[Your City/State/Province/Country] Privacy Request” in the subject line of your request and send your request via email to support@faithmobile.co.zw.
We ask that individuals making requests identify themselves with at least their name, address, and email address and identify the information requested to be accessed, corrected, or removed before we process the request. We may seek additional information to verify a requestor’s identity. We may also decline to process requests if we cannot verify the requestor’s identity or if we believe the request will jeopardize the privacy of others, violate any law or legal requirement, would cause the information to be incorrect, or for a similar legitimate purpose.
We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Some information you have created, received, or used in YoFaith may not be available in a usable form outside of YoFaith. As a result, when you request a copy of your personal information, we will be able to provide personal information you have provided to us, such as your name, address, phone number and the like; however, we may be unable to provide you with content and User Contributions that utilize YoFaith functionality.
You can delete your YoFaith account at any time using the settings function in YoFaith; however, when you delete your account, we will delete the information associated with your account such as Notes, Bookmarks and other User Contributions you have created, received or shared. If you do not want to delete your account or this information, but want to temporarily stop using YoFaith, you may cease using the YoFaith application and we will maintain your account and the information associated with your account until you resume use or delete your account, whichever comes first.
If you choose to delete your account or ask that we modify or delete personal information, we will delete and purge personal information we have stored about you in a way that is electronically irreversible, however, we may retain your personal data if we have a legal right or obligation to maintain the information or to meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our rights, or fulfill any other requests from you (for example, to opt-out of further messages or for a copy of your data). Otherwise, if you request that we delete your account, we will delete your account and all the information we have that is associated with your account, except for aggregated statistics based on de-identified information and inferences we have made (for example, the fact that you downloaded YoFaith, without identifying you or maintaining personal information associated with that account).
Our deletion of your information and account will generally take no more than fourteen days from your request; however, cached information may take up to thirty days to delete. Please note that we have no control of information you have shared with others through YoFaith after you close your account or asked to delete information or attempted to delete your account yourself. Your information and content you have shared may continue to be displayed in the services of others (for example, search engine results) until they refresh their cache.
We implement security safeguards designed to protect your data. These include using encryption for your data while it is being transmitted between your device or browser and our servers and while it is at rest. Data provided to us through YoFaith is also stored in an ISO 27017-certified infrastructure management system, meaning it has been audited and found in compliance with the requirements of the management system standards ISO 27017, an internationally recognized code of practice for information security controls for cloud services.
However, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we regularly monitor for possible vulnerabilities and attacks, we cannot warrant or guarantee that information provided to us through YoFaith or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We do not collect personal information from any person we actually know is under the age of 16 without the consent of the parent or legal guardian of that minor.
A parent or guardian may consent to the use of their YoFaith account by a minor on that parent or guardian’s primary profile. Should you allow your minor child to use your account (through your profile), you shall be solely responsible for providing supervision of the minor’s use of YoFaith and assume full responsibility for the interpretation and use of any information or suggestions provided through YoFaith.
Where you allow your child to access your account, we will assume you consent to our processing of that information in accordance with this policy and other privacy notices and terms we may provide to you from time to time. If you allow your minor child to use YoFaith, we ask that you discuss the risks of sharing personal information on the Internet with your children and require that they refrain from communicating with any third parties or share any personal information with YoFaith or YoFaith users. If you believe we might have any information from or about a child under 16, please contact us at support@faithmobile.co.zw.
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract, and other legitimate interests. Such legitimate interests include protection to you, us, other Members, and third parties; to comply with applicable law; to enable and administer our business; to manage corporate transactions; to generally understand and improve our internal processes and user relationships; and to enable us and other users of YoFaith to connect with you to exchange information, provided that the foregoing adequately protects your rights and freedoms.
Where we rely on your consent to process personal data, you may withdraw or decline your consent and where we rely on legitimate interests, you may object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at support@faithmobile.co.zw.
Unless you delete it using YoFaith, we generally retain and process information and User Contributions associated with your account and use it to facilitate YoFaith functionality until your account is deleted.
Please keep in mind that YoFaith may contain links to other websites or apps. You are responsible for reviewing the privacy statements and policies of those other websites you choose to link to or from YoFaith, so that you can understand how those websites collect, use, and store your information. We are not responsible for the privacy statements, policies, or content of other websites or apps, including websites you link to or from YoFaith. Websites containing co-branding (referencing our name and a third party’s name) contain content delivered by the third party and not us.
If you choose to link YoFaith with other websites, applications, and services or profiles you have with third party applications, you will provide the personal data stored on those applications to Innovura. For example, you may start a new YoFaith Membership account by linking your Facebook account to YoFaith, providing personal information you have opted to share through Facebook to Innovura. You may revoke the link with such accounts and third-party applications by modifying your settings with those applications.
YoFaith is based out of Harare within the country of Zimbabwe and your use of YoFaith and this Privacy Policy is governed by the laws of Zimbabwe. If you are using YoFaith from outside this country, please be aware that your information may be transferred to, stored, and processed in Zimbabwe or any other country our third party partners are located or where our servers are located and our central database is operated. We process data both inside and outside of Zimbabwe and rely on contractual commitments between us and companies transferring personal data that require the protection and security of such data. The data protection and other laws of Zimbabwe, and other countries might not be as comprehensive as those in your country. By using YoFaith, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it with, as described in this Privacy Policy.
We may update our Privacy Policy from time to time to reflect changes in our practices. Innovura is consistently seeking new and improved ways to offer YoFaith and increase engagement. As we improve YoFaith, this may mean the collection of new data or new ways to use data. Because YoFaith is dynamic, and we continuously seek to offer new features, we may require changes in our collection or processing of information. If we collect materially different personal data or materially change how we use your data, we will update this Privacy Policy.
We will post any changes to our Privacy Policy on this page. If we make material changes to how we process our users’ personal information, we will provide a notice that the Privacy Policy has been updated. The date the Privacy Policy was last modified is identified at the beginning of the Policy. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.
To ask questions or comment about this Privacy Policy and our privacy practices, you may contact us at: Innovura, at support@fathmobile.co.zw.
